What is the difference between a eco-friendly and an all natural green clean?
There are many misconceptions about what Green really means. Many of the products on the market claim to be eco-friendly and naturally green products, but in fact are just bottles filled with chemicals that irritate your skin and breathing. They may in fact be eco-friendly to the Earth in comparison to traditional chemical laden cleaning products but that does not make them safe for you, your family or pets.
Many or shall I say most cleaning companies that are using these products are making these green claims but when you read the labels, you will still see many ingredients (chemicals) you can not pronounce and are not safe for you. Many are using Green Seal Certified products but after further research, many of those products are full of harmful chemical allergens.
The cleaning products we use are in fact Food Grade and All Natural Green; some even USDA organic. They are safe for you, your family and pets. They are Free of: Dyes or Colorants • Chemical Preservatives • Sulfates (SLS, SLES, ALS) • Synthetic Fragrances • Ammonia • Petroleum • Animal Testing or Bi-products
Do I have to be home for my Scrubbing appointments?
For the initial cleaning we would like you to be present to discuss any special requirements you may have and to make sure our Scrubbing is up to your standards. This will allow us to make notes and be consistent with your Scrubbing.
We want our customers to be happy each and every time.
After the initial cleaning it is not necessary for you to be present. You may leave the key in the mailbox, leave a back door unlocked, the key hidden in a specific place or give us the code to the garage entrance.
*Please just advise the location of the key when scheduling your Scrubb.
What forms of payment do you accept?
We accept payments via Cash at the time of service & via Credit/Debit cards. For Office spaces we may work out check payments.
Do you have liability insurance?
Yes, we are Fully Insured!
Do I have to tip my Scrubbers?
You are not obligated to tip your scrubbers but may do so if you’d like.
How can I sign up for a recurring service?
You can sign up for our recurring cleaning services by emailing firstname.lastname@example.org or giving us a call at 855-972-7822.
We can perform weekly, twice a month, monthly or as needed Scrubbings.
We offer discounted pricing for our customers that sign up for these services.
What cleaning supplies do you use?
We use Natural cleaning products that are Free of Dyes or Colorants • Chemical Preservatives • Sulfates (SLS, SLES, ALS) • Synthetic Fragrances • Ammonia • Petroleum • Animal Testing or Bi-products
If you have any specific products that you’d like us to use just let us know. We are more than happy to accommodate your needs.
Who provides the supplies?
We bring all of the necessary supplies, but if there are certain supplies you prefer to use , simply let us know and we’ll use any products you leave out for us.
How long will each Scrubbing take?
Each Scrubbing will be individualized to your needs. Please refer to out Pricing page for estimates.
We clean until we are finished within a reasonable amount of time. Please keep in mind that Extremely messy places will have an adjusted price for fairness.
What if I have to cancel or reschedule a Scrubbing?
We do have a cancellation policy, we require that you cancel your Scrubbing within 24 Hours or there is a $50 cancellation fee.
What if I’m not happy with my Scrubbing?
We GUARANTEE your satisfaction. If anything has not met your total satisfaction, please mention it.
Our crew will rectify anything for you at this time. If you feel that something has been neglected on a scheduled maintenance basis, just call our office within 24 hours of the service and we will return to rectify it and ensure it does not happen again.
Will I get the same Scrubbing team?
We feel that having the same Scrubbers in our customers home will help the Scrubbing process by having them already be familiar with your home and needs and will keep you at ease with the same familiar faces. Occasionally we may not be able to send the same team but we will send you another friendly and efficient replacement team.
For Event FAQ’s check out our page: Event Scrubb FAQ’s
If you have any other questions please feel free to contact us at anytime (855) 972-7822!
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